Refund Policy
Thank you for shopping at our website. We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, we offer a refund policy to ensure your satisfaction.
Please read this policy carefully. This policy applies to all purchases made through our website
Refund Policy
We offer a 30-day refund policy for all physical and digital products. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a refund, the product must be in the same condition that you received it and must be in the original packaging. You will also need to provide proof of purchase, such as an order number or receipt.
If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you received a damaged product, please contact us within 7 days of receiving the product to arrange for a replacement or refund.
If you have any questions regarding our refund policy, please contact us at [insert contact email or phone number].
Exchanges
We do not offer exchanges for any of our products. If you need a different product, please return the original product for a refund and place a new order.
Cancellation
You may cancel your order at any time before it is shipped. If the product has already been shipped, please refer to our refund policy above.
Shipping
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund
International Shipping
We are not responsible for any customs fees or taxes that may be charged for international orders. Please be aware of your country's customs policies before placing an international order.
Changes to this Policy
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes made to this policy will be reflected on this page.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at customersupport@octacorelabs.com.